{"id":5810,"date":"2025-05-09T10:37:30","date_gmt":"2025-05-09T10:37:30","guid":{"rendered":"https:\/\/stem-eshop.gr\/?page_id=5810"},"modified":"2025-05-09T10:37:48","modified_gmt":"2025-05-09T10:37:48","slug":"%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd","status":"publish","type":"page","link":"https:\/\/stem-eshop.gr\/sq\/%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd\/","title":{"rendered":"\u03a0\u03bf\u03bb\u03b9\u03c4\u03ba\u03ae \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd"},"content":{"rendered":"
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T\u00ebrheqje \u2013 Kthim i Produkteve<\/strong><\/b><\/p>

N\u00eb rast se p\u00ebrdoruesi - klienti nuk e merr porosin\u00eb q\u00eb ka paraqitur, ai ngarkohet nga nj\u00ebra an\u00eb me \u00e7do shum\u00eb t\u00eb ngarkuar nga dyqani p\u00ebr d\u00ebrgimin e produkteve tek ai, dhe nga ana tjet\u00ebr me koston direkte t\u00eb kthimit t\u00eb produkteve. \u00c7do pages\u00eb paraprake q\u00eb \u00ebsht\u00eb b\u00ebr\u00eb nuk rimbursohet, ve\u00e7an\u00ebrisht n\u00eb rastin e porosive speciale (produkte q\u00eb shfaqen n\u00eb dyqanin online t\u00eb disponueshme "me porosi" q\u00eb kompania jon\u00eb nuk i mban n\u00eb magazin\u00eb, por i furnizon pas k\u00ebrkes\u00ebs s\u00eb klientit).<\/p>

Kthimet pranohen vet\u00ebm n\u00ebse produktet q\u00eb bler\u00ebsi d\u00ebshiron t\u00eb kthej\u00eb jan\u00eb n\u00eb t\u00eb nj\u00ebjt\u00ebn gjendje n\u00eb t\u00eb cil\u00ebn jan\u00eb marr\u00eb, pra pa u zhvulosur ose pa u ndryshuar paketimi i tyre, s\u00eb bashku me fatur\u00ebn ose fatur\u00ebn e shitjes me pakic\u00eb, si dhe t\u00eb gjitha dokumentet shoq\u00ebruese. N\u00eb \u00e7do rast q\u00eb p\u00ebrdoruesi - klienti d\u00ebshiron t\u00eb kthej\u00eb produktet e blera nga dyqani online, ai\/ajo duhet t\u00eb na njoftoj\u00eb, n\u00eb adres\u00ebn e email-it sales@stem-eshop.gr, duke deklaruar t\u00eb dh\u00ebnat e plota (dat\u00ebn dhe numrin) e dokumentit p\u00ebrkat\u00ebs t\u00eb blerjes. V\u00ebrejm\u00eb se ushtrimi i t\u00eb drejt\u00ebs s\u00eb m\u00ebsip\u00ebrme (d\u00ebrgimi i k\u00ebrkes\u00ebs dhe i produktit) duhet t\u00eb kryhet jo m\u00eb von\u00eb se brenda 14 dit\u00ebve nga dita e marrjes nga klienti. Prov\u00eb e datave t\u00eb marrjes dhe kthimit: vulat e korrierit ose post\u00ebs ose kompanis\u00eb s\u00eb transportit, n\u00eb \u00e7do rast tjet\u00ebr dita e d\u00ebrgimit ose marrjes s\u00eb produktit nga\/n\u00eb magazinat tona.<\/p>

N\u00eb rast se produktet kthehen t\u00eb d\u00ebmtuara ose t\u00eb paplota, dyqani online ka t\u00eb drejt\u00eb t\u00eb k\u00ebrkoj\u00eb kompensim nga klienti, shuma e t\u00eb cilit do t\u00eb p\u00ebrcaktohet nga gjendja e produkteve, si dhe t\u00eb veproj\u00eb n\u00eb m\u00ebnyr\u00eb t\u00eb nj\u00ebanshme dhe pa asnj\u00eb t\u00eb drejt\u00eb tjet\u00ebr p\u00ebr nj\u00eb kompensim t\u00eb plot\u00eb ose t\u00eb pjessh\u00ebm t\u00eb k\u00ebrkes\u00ebs s\u00eb tij ndaj klientit.<\/p>

Kompania jon\u00eb merr t\u00eb gjitha masat e nevojshme n\u00eb m\u00ebnyr\u00eb q\u00eb t\u00eb gjitha produktet t\u00eb paketohen me kujdes t\u00eb ve\u00e7ant\u00eb n\u00eb m\u00ebnyr\u00eb q\u00eb ju t'i merrni ato pa d\u00ebmtime. P\u00ebr t\u00eb shmangur \u00e7do shqet\u00ebsim, dyqani yn\u00eb k\u00ebshillon \u00e7do p\u00ebrdorues - klient, n\u00eb momentin e dor\u00ebzimit t\u00eb porosis\u00eb s\u00eb tij, t\u00eb kontrolloj\u00eb me kujdes gjendjen e produkteve t\u00eb shitura dhe integritetin e paketimit t\u00eb tyre, n\u00eb m\u00ebnyr\u00eb q\u00eb t\u00eb zbuloj\u00eb \u00e7do defekt t\u00eb duksh\u00ebm (p.sh., mallra t\u00eb prishura, etj.).<\/p>

N\u00eb rast se zbulohet nj\u00eb defekt, klienti duhet t\u00eb kontaktoj\u00eb dyqanin ton\u00eb online menj\u00ebher\u00eb pas dor\u00ebzimit, n\u00eb t\u00eb nj\u00ebjt\u00ebn dit\u00eb ose, m\u00eb s\u00eb voni, n\u00eb dit\u00ebn tjet\u00ebr t\u00eb pun\u00ebs, qoft\u00eb me telefon ose duke na d\u00ebrguar nj\u00eb email p\u00ebrkat\u00ebs n\u00eb adres\u00ebn ton\u00eb t\u00eb email-it.<\/p>

Anulimi i porosis\u00eb<\/strong><\/b><\/p>

N\u00eb var\u00ebsi t\u00eb faz\u00ebs s\u00eb zhvillimit t\u00eb porosis\u00eb p\u00ebrkat\u00ebse, p\u00ebrdoruesi - klienti do t\u00eb informohet p\u00ebr opsionet q\u00eb i ofrohen. \u00c7do ndryshim ose anulim i porosis\u00eb nuk do t\u00eb jet\u00eb i vlefsh\u00ebm pa pranimin ton\u00eb paraprak dhe n\u00eb \u00e7do rast p\u00ebrdoruesi - klienti do t\u00eb jet\u00eb p\u00ebrgjegj\u00ebs p\u00ebr d\u00ebmet e shkaktuara nga anulimi i porosis\u00eb.<\/p>

Garancia<\/strong><\/b><\/p>

N\u00eb var\u00ebsi t\u00eb produktit, do t\u00eb zbatohen kushtet e garancis\u00eb me shkrim t\u00eb bashkangjitur n\u00eb paketimin e produktit. Dyqani online nuk ofron n\u00eb m\u00ebnyr\u00eb t\u00eb pavarur nj\u00eb garanci p\u00ebr funksionimin e duhur t\u00eb produkteve t\u00eb shitura dhe as nuk garanton mbrojtje p\u00ebr produktet e pal\u00ebve t\u00eb treta, t\u00eb cilat prodhohen dhe\/ose montohen dhe t\u00eb cilat dyqani thjesht i rishit. P\u00ebr produkte t\u00eb tilla, nj\u00eb garanci ofrohet direkt nga prodhuesi.<\/p>

\u00a0Transporti i mallrave p\u00ebr riparim dhe anasjelltas \u00ebsht\u00eb n\u00eb p\u00ebrgjegj\u00ebsi dhe shpenzim t\u00eb p\u00ebrdoruesit - klientit. N\u00eb \u00e7do rast, riparimi ose z\u00ebvend\u00ebsimi i nj\u00eb produkti ose pajisjeje me defekt i n\u00ebnshtrohet kushteve t\u00eb garancis\u00eb s\u00eb prodhuesit, t\u00eb cilat p\u00ebrdoruesi - klienti i njeh dhe i pranon.<\/p>

Dyqani online nd\u00ebrmjet\u00ebson ekskluzivisht midis klientit dhe prodhuesit p\u00ebr riparimin ose z\u00ebvend\u00ebsimin e produktit ose pajisjes me defekt. Prodhuesi, sipas gjykimit t\u00eb tij t\u00eb vet\u00ebm, merr p\u00ebrsip\u00ebr t\u00eb riparoj\u00eb ose z\u00ebvend\u00ebsoj\u00eb produktin ose pajisjen.<\/p>

Data e fillimit t\u00eb garancis\u00eb \u00ebsht\u00eb data e shitjes s\u00eb produktit ose pajisjes nga dyqani. Riparimet jasht\u00eb periudh\u00ebs s\u00eb garancis\u00eb jan\u00eb p\u00ebrgjegj\u00ebsi e vetme e p\u00ebrdoruesit - klientit. Dyqani nuk jep asnj\u00eb garanci n\u00eb lidhje me p\u00ebrshtatshm\u00ebrin\u00eb e produktit ose pajisjes p\u00ebr nj\u00eb p\u00ebrdorim specifik.<\/p>

Dispozitat e Kodit Civil zbatohen p\u00ebr trajtimin e defekteve ose mang\u00ebsive n\u00eb vetit\u00eb e r\u00ebna dakord t\u00eb sendeve t\u00eb shitura. Q\u00eb nj\u00eb pron\u00eb t\u00eb konsiderohet e r\u00ebn\u00eb dakord, ajo duhet t\u00eb v\u00ebrtetohet si e till\u00eb me shkrim nga t\u00eb dyja pal\u00ebt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u03a5\u03c0\u03b1\u03bd\u03b1\u03c7\u03ce\u03c1\u03b7\u03c3\u03b7 \u2013 \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae \u03a0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd \u03a3\u03c4\u03b7\u03bd \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03c0\u03bf\u03c5 \u03bf \u03c7\u03c1\u03ae\u03c3\u03c4\u03b7\u03c2 \u2013 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7\u03c2 \u03b4\u03b5\u03bd \u03c0\u03b1\u03c1\u03b1\u03bb\u03ac\u03b2\u03b5\u03b9 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c0\u03bf\u03c5 \u03ad\u03c7\u03b5\u03b9 \u03c5\u03c0\u03bf\u03b2\u03ac\u03bb\u03b5\u03b9, \u03b5\u03c0\u03b9\u03b2\u03b1\u03c1\u03cd\u03bd\u03b5\u03c4\u03b1\u03b9 \u03b1\u03c6\u03b5\u03bd\u03cc\u03c2 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5810","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stem-eshop.gr\/sq\/wp-json\/wp\/v2\/pages\/5810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stem-eshop.gr\/sq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stem-eshop.gr\/sq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stem-eshop.gr\/sq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stem-eshop.gr\/sq\/wp-json\/wp\/v2\/comments?post=5810"}],"version-history":[{"count":4,"href":"https:\/\/stem-eshop.gr\/sq\/wp-json\/wp\/v2\/pages\/5810\/revisions"}],"predecessor-version":[{"id":5814,"href":"https:\/\/stem-eshop.gr\/sq\/wp-json\/wp\/v2\/pages\/5810\/revisions\/5814"}],"wp:attachment":[{"href":"https:\/\/stem-eshop.gr\/sq\/wp-json\/wp\/v2\/media?parent=5810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}