{"id":5810,"date":"2025-05-09T10:37:30","date_gmt":"2025-05-09T10:37:30","guid":{"rendered":"https:\/\/stem-eshop.gr\/?page_id=5810"},"modified":"2025-05-09T10:37:48","modified_gmt":"2025-05-09T10:37:48","slug":"%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd","status":"publish","type":"page","link":"https:\/\/stem-eshop.gr\/sl\/%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd\/","title":{"rendered":"\u03a0\u03bf\u03bb\u03b9\u03c4\u03ba\u03ae \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd"},"content":{"rendered":"
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Odstop od pogodbe \u2013 vra\u010dilo izdelkov<\/strong><\/b><\/p>

V primeru, da uporabnik - kupec ne prejme naro\u010dila, ki ga je oddal, se mu zara\u010duna na eni strani morebitni znesek, ki ga trgovina zara\u010duna za po\u0161iljanje izdelkov, na drugi strani pa neposredni stro\u0161ki vra\u010dila izdelkov. Morebitna predpla\u010dila, ki so bila izvedena, se ne vra\u010dajo, zlasti v primeru posebnih naro\u010dil (izdelki, ki so v spletni trgovini na voljo "po naro\u010dilu", ki jih na\u0161e podjetje ne hrani na zalogi, ampak jih dobavlja po naro\u010dilu kupca).<\/p>

Vra\u010dila sprejemamo le, \u010de so izdelki, ki jih kupec \u017eeli vrniti, v enakem stanju, kot so bili prejeti, tj. brez odprte ali nedovoljene embala\u017ee, skupaj z ra\u010dunom ali potrdilom o prodaji ter vsemi prilo\u017eenimi dokumenti. V vsakem primeru, ko \u017eeli uporabnik - kupec vrniti izdelke, kupljene v spletni trgovini, nas mora o tem obvestiti na e-po\u0161tni naslov sales@stem-eshop.gr in navesti vse podatke (datum in \u0161tevilko) ustreznega nakupnega dokumenta. Opozarjamo, da je treba uveljavitev zgoraj navedene pravice (po\u0161iljanje zahteve in izdelka) opraviti najkasneje v 14 dneh od dneva prejema s strani kupca. Dokazilo o datumu prejema in vra\u010dila: \u017eigi kurirja ali po\u0161te oziroma prevoznega podjetja, v vseh drugih primerih dan po\u0161iljanja ali prejema izdelka iz\/v na\u0161a skladi\u0161\u010da.<\/p>

V primeru, da so izdelki vrnjeni po\u0161kodovani ali nepopolni, ima spletna trgovina pravico zahtevati od kupca od\u0161kodnino, katere vi\u0161ina bo dolo\u010dena glede na stanje izdelkov, ter enostransko in brez kakr\u0161ne koli druge mo\u017enosti v celoti ali delno pobotati svojo terjatev do kupca.<\/p>

Na\u0161e podjetje sprejema vse potrebne ukrepe, da so vsi izdelki zapakirani s posebno skrbnostjo, da jih prejmete nepo\u0161kodovane. Da bi se izognili morebitnim nev\u0161e\u010dnostim, na\u0161a trgovina svetuje vsakemu uporabniku - kupcu, da ob dostavi naro\u010dila skrbno preveri stanje prodanih izdelkov in celovitost njihove embala\u017ee, da bi odkril morebitne o\u010ditne napake (npr. po\u0161kodovano blago itd.).<\/p>

V primeru odkritja napake mora stranka takoj po dostavi, isti dan ali najkasneje naslednji delovni dan, stopiti v stik z na\u0161o spletno trgovino, bodisi po telefonu bodisi nam poslati ustrezno e-po\u0161to na na\u0161 e-po\u0161tni naslov.<\/p>

Preklic naro\u010dila<\/strong><\/b><\/p>

Uporabnik - stranka bo glede na fazo razvoja ustreznega naro\u010dila obve\u0161\u010den o mo\u017enostih, ki so mu na voljo. Vsaka sprememba ali preklic naro\u010dila ne bo veljavna brez na\u0161ega predhodnega soglasja in v vsakem primeru bo uporabnik - stranka odgovorna za \u0161kodo, nastalo zaradi preklica naro\u010dila.<\/p>

Garancija<\/strong><\/b><\/p>

Glede na izdelek veljajo pogoji pisne garancije, ki je prilo\u017eena embala\u017ei izdelka. Spletna trgovina ne zagotavlja samostojno garancije za pravilno delovanje prodanih izdelkov niti ne zagotavlja za\u0161\u010dite za izdelke tretjih oseb, ki so izdelani in\/ali sestavljeni in jih trgovina preprosto preprodaja. Za tak\u0161ne izdelke garancijo zagotavlja neposredno proizvajalec.<\/p>

\u00a0Prevoz blaga na popravilo in obratno je odgovornost in stro\u0161ki uporabnika - kupca. V vsakem primeru za popravilo ali zamenjavo okvarjenega izdelka ali naprave veljajo garancijski pogoji proizvajalca, ki jih uporabnik - kupec pozna in sprejema.<\/p>

Spletna trgovina izklju\u010dno posreduje med kupcem in proizvajalcem pri popravilu ali zamenjavi okvarjenega izdelka ali naprave. Proizvajalec se po lastni presoji zavezuje, da bo izdelek ali napravo popravil ali zamenjal.<\/p>

Datum za\u010detka garancije je datum prodaje izdelka ali naprave s strani trgovine. Popravila izven garancijskega roka so izklju\u010dna odgovornost uporabnika - kupca. Trgovina ne jam\u010di za primernost izdelka ali naprave za dolo\u010deno uporabo.<\/p>

Za obravnavo napak ali pomanjkljivosti v dogovorjenih lastnostih prodanih stvari se uporabljajo dolo\u010dbe civilnega zakonika. Da se lastnost \u0161teje za dogovorjeno, jo morata obe stranki kot tako pisno potrditi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u03a5\u03c0\u03b1\u03bd\u03b1\u03c7\u03ce\u03c1\u03b7\u03c3\u03b7 \u2013 \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae \u03a0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd \u03a3\u03c4\u03b7\u03bd \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03c0\u03bf\u03c5 \u03bf \u03c7\u03c1\u03ae\u03c3\u03c4\u03b7\u03c2 \u2013 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7\u03c2 \u03b4\u03b5\u03bd \u03c0\u03b1\u03c1\u03b1\u03bb\u03ac\u03b2\u03b5\u03b9 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c0\u03bf\u03c5 \u03ad\u03c7\u03b5\u03b9 \u03c5\u03c0\u03bf\u03b2\u03ac\u03bb\u03b5\u03b9, \u03b5\u03c0\u03b9\u03b2\u03b1\u03c1\u03cd\u03bd\u03b5\u03c4\u03b1\u03b9 \u03b1\u03c6\u03b5\u03bd\u03cc\u03c2 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5810","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stem-eshop.gr\/sl\/wp-json\/wp\/v2\/pages\/5810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stem-eshop.gr\/sl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stem-eshop.gr\/sl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stem-eshop.gr\/sl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stem-eshop.gr\/sl\/wp-json\/wp\/v2\/comments?post=5810"}],"version-history":[{"count":4,"href":"https:\/\/stem-eshop.gr\/sl\/wp-json\/wp\/v2\/pages\/5810\/revisions"}],"predecessor-version":[{"id":5814,"href":"https:\/\/stem-eshop.gr\/sl\/wp-json\/wp\/v2\/pages\/5810\/revisions\/5814"}],"wp:attachment":[{"href":"https:\/\/stem-eshop.gr\/sl\/wp-json\/wp\/v2\/media?parent=5810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}