{"id":5810,"date":"2025-05-09T10:37:30","date_gmt":"2025-05-09T10:37:30","guid":{"rendered":"https:\/\/stem-eshop.gr\/?page_id=5810"},"modified":"2025-05-09T10:37:48","modified_gmt":"2025-05-09T10:37:48","slug":"%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd","status":"publish","type":"page","link":"https:\/\/stem-eshop.gr\/sk\/%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd\/","title":{"rendered":"\u03a0\u03bf\u03bb\u03b9\u03c4\u03ba\u03ae \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd"},"content":{"rendered":"
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Odst\u00fapenie od zmluvy \u2013 Vr\u00e1tenie produktov<\/strong><\/b><\/p>

V pr\u00edpade, \u017ee pou\u017e\u00edvate\u013e - z\u00e1kazn\u00edk nedostane odoslan\u00fa objedn\u00e1vku, je mu \u00fa\u010dtovan\u00e1 jednak suma \u00fa\u010dtovan\u00e1 obchodom za zaslanie produktov a jednak priame n\u00e1klady na vr\u00e1tenie produktov. Ak\u00e9ko\u013evek z\u00e1lohov\u00e9 platby, ktor\u00e9 boli uhraden\u00e9, nie s\u00fa vratn\u00e9, najm\u00e4 v pr\u00edpade \u0161peci\u00e1lnych objedn\u00e1vok (produkty, ktor\u00e9 sa v internetovom obchode zobrazuj\u00fa ako dostupn\u00e9 \u201ena objedn\u00e1vku\u201c, ktor\u00e9 na\u0161a spolo\u010dnos\u0165 nedr\u017e\u00ed na sklade, ale dod\u00e1va ich na po\u017eiadanie z\u00e1kazn\u00edka).<\/p>

Vr\u00e1tenie tovaru je akceptovan\u00e9 iba v pr\u00edpade, \u017ee produkty, ktor\u00e9 si kupuj\u00faci \u017eel\u00e1 vr\u00e1ti\u0165, s\u00fa v rovnakom stave, v akom boli prijat\u00e9, t. j. bez otvoren\u00e9ho alebo po\u0161koden\u00e9ho obalu, spolu s dokladom o k\u00fape alebo fakt\u00farou z maloobchodu, ako aj so v\u0161etk\u00fdmi sprievodn\u00fdmi dokumentmi. V ka\u017edom pr\u00edpade, ak si pou\u017e\u00edvate\u013e - z\u00e1kazn\u00edk \u017eel\u00e1 vr\u00e1ti\u0165 produkty zak\u00fapen\u00e9 v internetovom obchode, mus\u00ed n\u00e1s o tom informova\u0165 na e-mailovej adrese sales@stem-eshop.gr s uveden\u00edm v\u0161etk\u00fdch \u00fadajov (d\u00e1tum a \u010d\u00edslo) pr\u00edslu\u0161n\u00e9ho dokladu o k\u00fape. Upozor\u0148ujeme, \u017ee uplatnenie vy\u0161\u0161ie uveden\u00e9ho pr\u00e1va (odoslanie \u017eiadosti a produktu) mus\u00ed by\u0165 vykonan\u00e9 najnesk\u00f4r do 14 dn\u00ed odo d\u0148a prevzatia z\u00e1kazn\u00edkom. D\u00f4kazom o d\u00e1tume prevzatia a vr\u00e1tenia s\u00fa pe\u010diatky kuri\u00e9ra alebo po\u0161ty alebo prepravnej spolo\u010dnosti, v inom pr\u00edpade de\u0148 odoslania alebo prevzatia produktu z\/do na\u0161ich skladov.<\/p>

V pr\u00edpade, \u017ee s\u00fa produkty vr\u00e1ten\u00e9 po\u0161koden\u00e9 alebo ne\u00fapln\u00e9, m\u00e1 internetov\u00fd obchod pr\u00e1vo po\u017eadova\u0165 od z\u00e1kazn\u00edka n\u00e1hradu \u0161kody, ktorej v\u00fd\u0161ka bude ur\u010den\u00e1 stavom produktov, ako aj jednostranne a bez ak\u00e9hoko\u013evek in\u00e9ho postihu prist\u00fapi\u0165 k \u00fapln\u00e9mu alebo \u010diasto\u010dn\u00e9mu zapo\u010d\u00edtaniu svojej poh\u013ead\u00e1vky vo\u010di z\u00e1kazn\u00edkovi.<\/p>

Na\u0161a spolo\u010dnos\u0165 prij\u00edma v\u0161etky potrebn\u00e9 opatrenia, aby v\u0161etky produkty boli zabalen\u00e9 s mimoriadnou starostlivos\u0165ou, aby ste ich dostali bez po\u0161kodenia. Aby sa predi\u0161lo ak\u00fdmko\u013evek nepr\u00edjemnostiam, n\u00e1\u0161 obchod odpor\u00fa\u010da ka\u017ed\u00e9mu pou\u017e\u00edvate\u013eovi - z\u00e1kazn\u00edkovi, aby pri doru\u010den\u00ed svojej objedn\u00e1vky starostlivo skontroloval stav predan\u00fdch produktov a neporu\u0161enos\u0165 ich balenia, aby zistil ak\u00e9ko\u013evek zjavn\u00e9 chyby (napr. po\u0161koden\u00fd tovar at\u010f.).<\/p>

V pr\u00edpade zistenia vady mus\u00ed z\u00e1kazn\u00edk ihne\u010f po doru\u010den\u00ed, v ten ist\u00fd de\u0148 alebo najnesk\u00f4r nasleduj\u00faci pracovn\u00fd de\u0148, kontaktova\u0165 n\u00e1\u0161 internetov\u00fd obchod, a to bu\u010f telefonicky, alebo zaslan\u00edm pr\u00edslu\u0161n\u00e9ho e-mailu na na\u0161u e-mailov\u00fa adresu.<\/p>

Zru\u0161enie objedn\u00e1vky<\/strong><\/b><\/p>

V z\u00e1vislosti od \u0161t\u00e1dia spracovania pr\u00edslu\u0161nej objedn\u00e1vky bude pou\u017e\u00edvate\u013e - z\u00e1kazn\u00edk informovan\u00fd o mo\u017enostiach, ktor\u00e9 m\u00e1 k dispoz\u00edcii. Ak\u00e1ko\u013evek zmena alebo zru\u0161enie objedn\u00e1vky nebude platn\u00e1 bez n\u00e1\u0161ho predch\u00e1dzaj\u00faceho s\u00fahlasu a v ka\u017edom pr\u00edpade bude pou\u017e\u00edvate\u013e - z\u00e1kazn\u00edk zodpovedn\u00fd za \u0161kody sp\u00f4soben\u00e9 zru\u0161en\u00edm objedn\u00e1vky.<\/p>

Z\u00e1ruka<\/strong><\/b><\/p>

V z\u00e1vislosti od produktu sa uplat\u0148uj\u00fa podmienky p\u00edsomnej z\u00e1ruky, ktor\u00e1 je prilo\u017een\u00e1 k obalu produktu. Internetov\u00fd obchod samostatne neposkytuje z\u00e1ruku spr\u00e1vneho fungovania pred\u00e1van\u00fdch produktov ani neru\u010d\u00ed za ochranu produktov tret\u00edch str\u00e1n, ktor\u00e9 s\u00fa vyroben\u00e9 a\/alebo zmontovan\u00e9 a ktor\u00e9 obchod jednoducho \u010falej pred\u00e1va. Na tak\u00e9to produkty poskytuje z\u00e1ruku priamo v\u00fdrobca.<\/p>

\u00a0Preprava tovaru na opravu a naopak je na zodpovednos\u0165 a n\u00e1klady pou\u017e\u00edvate\u013ea - z\u00e1kazn\u00edka. V ka\u017edom pr\u00edpade oprava alebo v\u00fdmena chybn\u00e9ho v\u00fdrobku alebo zariadenia podlieha z\u00e1ru\u010dn\u00fdm podmienkam v\u00fdrobcu, ktor\u00e9 pou\u017e\u00edvate\u013e - z\u00e1kazn\u00edk pozn\u00e1 a akceptuje.<\/p>

Internetov\u00fd obchod sprostredk\u00fava v\u00fdlu\u010dne medzi z\u00e1kazn\u00edkom a v\u00fdrobcom opravu alebo v\u00fdmenu chybn\u00e9ho produktu alebo zariadenia. V\u00fdrobca sa pod\u013ea vlastn\u00e9ho uv\u00e1\u017eenia zav\u00e4zuje produkt alebo zariadenie opravi\u0165 alebo vymeni\u0165.<\/p>

D\u00e1tum za\u010diatku z\u00e1ruky je d\u00e1tum predaja produktu alebo zariadenia predaj\u0148ou. Opravy mimo z\u00e1ru\u010dnej doby s\u00fa v\u00fdhradnou zodpovednos\u0165ou pou\u017e\u00edvate\u013ea - z\u00e1kazn\u00edka. Predaj\u0148a neposkytuje \u017eiadnu z\u00e1ruku, pokia\u013e ide o vhodnos\u0165 produktu alebo zariadenia na konkr\u00e9tne pou\u017eitie.<\/p>

Na rie\u0161enie v\u00e1d alebo nedostatkov dohodnut\u00fdch vlastnost\u00ed predan\u00fdch vec\u00ed sa vz\u0165ahuj\u00fa ustanovenia Ob\u010dianskeho z\u00e1konn\u00edka. Aby sa vlastnos\u0165 pova\u017eovala za dohodnut\u00fa, mus\u00ed by\u0165 ako tak\u00e1 p\u00edsomne potvrden\u00e1 oboma stranami.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u03a5\u03c0\u03b1\u03bd\u03b1\u03c7\u03ce\u03c1\u03b7\u03c3\u03b7 \u2013 \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae \u03a0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd \u03a3\u03c4\u03b7\u03bd \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03c0\u03bf\u03c5 \u03bf \u03c7\u03c1\u03ae\u03c3\u03c4\u03b7\u03c2 \u2013 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7\u03c2 \u03b4\u03b5\u03bd \u03c0\u03b1\u03c1\u03b1\u03bb\u03ac\u03b2\u03b5\u03b9 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c0\u03bf\u03c5 \u03ad\u03c7\u03b5\u03b9 \u03c5\u03c0\u03bf\u03b2\u03ac\u03bb\u03b5\u03b9, \u03b5\u03c0\u03b9\u03b2\u03b1\u03c1\u03cd\u03bd\u03b5\u03c4\u03b1\u03b9 \u03b1\u03c6\u03b5\u03bd\u03cc\u03c2 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5810","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stem-eshop.gr\/sk\/wp-json\/wp\/v2\/pages\/5810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stem-eshop.gr\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stem-eshop.gr\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stem-eshop.gr\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stem-eshop.gr\/sk\/wp-json\/wp\/v2\/comments?post=5810"}],"version-history":[{"count":4,"href":"https:\/\/stem-eshop.gr\/sk\/wp-json\/wp\/v2\/pages\/5810\/revisions"}],"predecessor-version":[{"id":5814,"href":"https:\/\/stem-eshop.gr\/sk\/wp-json\/wp\/v2\/pages\/5810\/revisions\/5814"}],"wp:attachment":[{"href":"https:\/\/stem-eshop.gr\/sk\/wp-json\/wp\/v2\/media?parent=5810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}