{"id":5810,"date":"2025-05-09T10:37:30","date_gmt":"2025-05-09T10:37:30","guid":{"rendered":"https:\/\/stem-eshop.gr\/?page_id=5810"},"modified":"2025-05-09T10:37:48","modified_gmt":"2025-05-09T10:37:48","slug":"%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd","status":"publish","type":"page","link":"https:\/\/stem-eshop.gr\/hu\/%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd\/","title":{"rendered":"\u03a0\u03bf\u03bb\u03b9\u03c4\u03ba\u03ae \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd"},"content":{"rendered":"
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El\u00e1ll\u00e1s \u2013 Term\u00e9kek visszak\u00fcld\u00e9se<\/strong><\/b><\/p>

Abban az esetben, ha a felhaszn\u00e1l\u00f3 - v\u00e1s\u00e1rl\u00f3 nem kapja meg a leadott megrendel\u00e9s\u00e9t, egyr\u00e9szt meg kell fizetnie az \u00e1ruh\u00e1z \u00e1ltal a term\u00e9kek kisz\u00e1ll\u00edt\u00e1s\u00e1\u00e9rt felsz\u00e1m\u00edtott \u00f6sszeget, m\u00e1sr\u00e9szt a term\u00e9kek visszak\u00fcld\u00e9s\u00e9nek k\u00f6zvetlen k\u00f6lts\u00e9g\u00e9t. A befizetett el\u0151legek nem visszat\u00e9r\u00edthet\u0151k, k\u00fcl\u00f6n\u00f6sen k\u00fcl\u00f6nleges megrendel\u00e9sek eset\u00e9n (olyan term\u00e9kek, amelyek az online \u00e1ruh\u00e1zban \u201erendel\u00e9sre\u201d el\u00e9rhet\u0151k, \u00e9s amelyeket c\u00e9g\u00fcnk nem tart rakt\u00e1ron, hanem a v\u00e1s\u00e1rl\u00f3 k\u00e9r\u00e9s\u00e9re sz\u00e1ll\u00edt).<\/p>

A visszak\u00fcld\u00e9st csak akkor fogadjuk el, ha a v\u00e1s\u00e1rl\u00f3 \u00e1ltal visszak\u00fcldeni k\u00edv\u00e1nt term\u00e9kek ugyanolyan \u00e1llapotban vannak, mint ahogyan \u00e1tvett\u00e9k \u0151ket, azaz a csomagol\u00e1suk nincs felbontva vagy m\u00f3dos\u00edtva, a kiskereskedelmi \u00e9rt\u00e9kes\u00edt\u00e9si blokkal vagy sz\u00e1ml\u00e1val, valamint az \u00f6sszes k\u00eds\u00e9r\u0151 dokumentummal egy\u00fctt. Minden esetben, ha a felhaszn\u00e1l\u00f3 - v\u00e1s\u00e1rl\u00f3 vissza k\u00edv\u00e1nja k\u00fcldeni az online \u00e1ruh\u00e1zb\u00f3l v\u00e1s\u00e1rolt term\u00e9keket, \u00e9rtes\u00edtenie kell minket a sales@stem-eshop.gr e-mail c\u00edmen, felt\u00fcntetve a vonatkoz\u00f3 v\u00e1s\u00e1rl\u00e1si bizonylat teljes adatait (d\u00e1tum \u00e9s sz\u00e1m). Felh\u00edvjuk a figyelmet arra, hogy a fenti jog gyakorl\u00e1s\u00e1t (a k\u00e9relem \u00e9s a term\u00e9k elk\u00fcld\u00e9se) legk\u00e9s\u0151bb a v\u00e1s\u00e1rl\u00f3 \u00e1ltali \u00e1tv\u00e9tel napj\u00e1t\u00f3l sz\u00e1m\u00edtott 14 napon bel\u00fcl kell elv\u00e9gezni. Az \u00e1tv\u00e9tel \u00e9s a visszak\u00fcld\u00e9s d\u00e1tum\u00e1nak igazol\u00e1sa: a fut\u00e1rszolg\u00e1lat vagy a postahivatal vagy a sz\u00e1ll\u00edt\u00f3 c\u00e9g b\u00e9lyegz\u0151i, minden egy\u00e9b esetben a term\u00e9k rakt\u00e1runkb\u00f3l\/rakt\u00e1runkba t\u00f6rt\u00e9n\u0151 felad\u00e1s\u00e1nak vagy \u00e1tv\u00e9tel\u00e9nek napja.<\/p>

Abban az esetben, ha a term\u00e9kek s\u00e9r\u00fclten vagy hi\u00e1nyosan ker\u00fclnek visszak\u00fcld\u00e9sre, az online \u00e1ruh\u00e1znak joga van k\u00e1rt\u00e9r\u00edt\u00e9st k\u00f6vetelni a v\u00e1s\u00e1rl\u00f3t\u00f3l, amelynek \u00f6sszeg\u00e9t a term\u00e9kek \u00e1llapota hat\u00e1rozza meg, valamint egyoldal\u00faan \u00e9s minden m\u00e1s jogorvoslati lehet\u0151s\u00e9g n\u00e9lk\u00fcl elj\u00e1rni a v\u00e1s\u00e1rl\u00f3val szembeni k\u00f6vetel\u00e9s\u00e9nek teljes vagy r\u00e9szleges besz\u00e1m\u00edt\u00e1sa \u00e9rdek\u00e9ben.<\/p>

C\u00e9g\u00fcnk minden sz\u00fcks\u00e9ges int\u00e9zked\u00e9st megtesz annak \u00e9rdek\u00e9ben, hogy minden term\u00e9k\u00fcnket k\u00fcl\u00f6n\u00f6s gondoss\u00e1ggal csomagoljuk be, hogy \u00d6n s\u00e9r\u00fcl\u00e9s n\u00e9lk\u00fcl kapja meg azokat. A kellemetlens\u00e9gek elker\u00fcl\u00e9se \u00e9rdek\u00e9ben \u00e1ruh\u00e1zunk minden felhaszn\u00e1l\u00f3nak - v\u00e1s\u00e1rl\u00f3nak azt tan\u00e1csolja, hogy a megrendel\u00e9s k\u00e9zbes\u00edt\u00e9sekor gondosan ellen\u0151rizze az eladott term\u00e9kek \u00e1llapot\u00e1t \u00e9s a csomagol\u00e1s s\u00e9rtetlens\u00e9g\u00e9t, hogy \u00e9szlelje az esetlegesen nyilv\u00e1nval\u00f3 hib\u00e1kat (pl. t\u00f6r\u00f6tt \u00e1ru stb.).<\/p>

Hiba felfedez\u00e9se eset\u00e9n a v\u00e1s\u00e1rl\u00f3nak a kisz\u00e1ll\u00edt\u00e1st k\u00f6vet\u0151en halad\u00e9ktalanul, m\u00e9g aznap, vagy legk\u00e9s\u0151bb a k\u00f6vetkez\u0151 munkanapon fel kell vennie a kapcsolatot online \u00e1ruh\u00e1zunkkal telefonon vagy e-mailben az e-mail c\u00edm\u00fcnkre k\u00fcld\u00f6tt lev\u00e9lben.<\/p>

Rendel\u00e9s lemond\u00e1sa<\/strong><\/b><\/p>

A megrendel\u00e9s el\u0151rehaladotts\u00e1g\u00e1t\u00f3l f\u00fcgg\u0151en a felhaszn\u00e1l\u00f3t - \u00fcgyfelet t\u00e1j\u00e9koztatjuk a rendelkez\u00e9s\u00e9re \u00e1ll\u00f3 lehet\u0151s\u00e9gekr\u0151l. A megrendel\u00e9s b\u00e1rmilyen m\u00f3dos\u00edt\u00e1sa vagy lemond\u00e1sa el\u0151zetes j\u00f3v\u00e1hagy\u00e1sunk n\u00e9lk\u00fcl nem \u00e9rv\u00e9nyes, \u00e9s minden esetben a felhaszn\u00e1l\u00f3 - \u00fcgyf\u00e9l felel\u0151s a megrendel\u00e9s lemond\u00e1s\u00e1b\u00f3l ered\u0151 k\u00e1rok\u00e9rt.<\/p>

Garancia<\/strong><\/b><\/p>

A term\u00e9kt\u0151l f\u00fcgg\u0151en a term\u00e9k csomagol\u00e1s\u00e1n tal\u00e1lhat\u00f3 \u00edr\u00e1sos j\u00f3t\u00e1ll\u00e1s felt\u00e9telei \u00e9rv\u00e9nyesek. Az online \u00e1ruh\u00e1z nem garant\u00e1lja \u00f6n\u00e1ll\u00f3an az eladott term\u00e9kek megfelel\u0151 m\u0171k\u00f6d\u00e9s\u00e9t, \u00e9s nem garant\u00e1lja a harmadik f\u00e9lt\u0151l sz\u00e1rmaz\u00f3 term\u00e9kek v\u00e9delm\u00e9t, amelyeket az \u00e1ruh\u00e1z gy\u00e1rtott \u00e9s\/vagy szerelt \u00f6ssze, \u00e9s amelyeket egyszer\u0171en tov\u00e1bb\u00e9rt\u00e9kes\u00edt. Az ilyen term\u00e9kekre k\u00f6zvetlen\u00fcl a gy\u00e1rt\u00f3 ny\u00fajt j\u00f3t\u00e1ll\u00e1st.<\/p>

\u00a0Az \u00e1ru jav\u00edt\u00e1sra sz\u00e1ll\u00edt\u00e1sa \u00e9s vissza a felhaszn\u00e1l\u00f3-v\u00e1s\u00e1rl\u00f3 felel\u0151ss\u00e9ge \u00e9s k\u00f6lts\u00e9ge. Mindenesetre a hib\u00e1s term\u00e9k vagy eszk\u00f6z jav\u00edt\u00e1sa vagy cser\u00e9je a gy\u00e1rt\u00f3 j\u00f3t\u00e1ll\u00e1si felt\u00e9teleinek hat\u00e1lya al\u00e1 tartozik, amelyeket a felhaszn\u00e1l\u00f3-v\u00e1s\u00e1rl\u00f3 ismer \u00e9s elfogad.<\/p>

Az online \u00e1ruh\u00e1z kiz\u00e1r\u00f3lagosan k\u00f6zvet\u00edt a v\u00e1s\u00e1rl\u00f3 \u00e9s a gy\u00e1rt\u00f3 k\u00f6z\u00f6tt a hib\u00e1s term\u00e9k vagy eszk\u00f6z jav\u00edt\u00e1sa vagy cser\u00e9je tekintet\u00e9ben. A gy\u00e1rt\u00f3 saj\u00e1t bel\u00e1t\u00e1sa szerint v\u00e1llalja a term\u00e9k vagy eszk\u00f6z jav\u00edt\u00e1s\u00e1t vagy cser\u00e9j\u00e9t.<\/p>

A j\u00f3t\u00e1ll\u00e1s kezdete a term\u00e9k vagy eszk\u00f6z \u00e1ruh\u00e1z \u00e1ltali elad\u00e1s\u00e1nak d\u00e1tuma. A j\u00f3t\u00e1ll\u00e1si id\u0151n k\u00edv\u00fcli jav\u00edt\u00e1sok kiz\u00e1r\u00f3lag a felhaszn\u00e1l\u00f3 - v\u00e1s\u00e1rl\u00f3 felel\u0151ss\u00e9ge. Az \u00e1ruh\u00e1z nem v\u00e1llal garanci\u00e1t a term\u00e9k vagy eszk\u00f6z egy adott felhaszn\u00e1l\u00e1sra val\u00f3 alkalmass\u00e1g\u00e1ra.<\/p>

A Polg\u00e1ri T\u00f6rv\u00e9nyk\u00f6nyv rendelkez\u00e9sei vonatkoznak az eladott t\u00e1rgyak meg\u00e1llapod\u00e1s szerinti tulajdons\u00e1gainak hib\u00e1ira vagy hi\u00e1nyoss\u00e1gaira. Ahhoz, hogy egy tulajdons\u00e1g meg\u00e1llapod\u00e1s szerintinek tekintend\u0151, azt mindk\u00e9t f\u00e9lnek \u00edr\u00e1sban igazolnia kell.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u03a5\u03c0\u03b1\u03bd\u03b1\u03c7\u03ce\u03c1\u03b7\u03c3\u03b7 \u2013 \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae \u03a0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd \u03a3\u03c4\u03b7\u03bd \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03c0\u03bf\u03c5 \u03bf \u03c7\u03c1\u03ae\u03c3\u03c4\u03b7\u03c2 \u2013 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7\u03c2 \u03b4\u03b5\u03bd \u03c0\u03b1\u03c1\u03b1\u03bb\u03ac\u03b2\u03b5\u03b9 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c0\u03bf\u03c5 \u03ad\u03c7\u03b5\u03b9 \u03c5\u03c0\u03bf\u03b2\u03ac\u03bb\u03b5\u03b9, \u03b5\u03c0\u03b9\u03b2\u03b1\u03c1\u03cd\u03bd\u03b5\u03c4\u03b1\u03b9 \u03b1\u03c6\u03b5\u03bd\u03cc\u03c2 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5810","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stem-eshop.gr\/hu\/wp-json\/wp\/v2\/pages\/5810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stem-eshop.gr\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stem-eshop.gr\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stem-eshop.gr\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stem-eshop.gr\/hu\/wp-json\/wp\/v2\/comments?post=5810"}],"version-history":[{"count":4,"href":"https:\/\/stem-eshop.gr\/hu\/wp-json\/wp\/v2\/pages\/5810\/revisions"}],"predecessor-version":[{"id":5814,"href":"https:\/\/stem-eshop.gr\/hu\/wp-json\/wp\/v2\/pages\/5810\/revisions\/5814"}],"wp:attachment":[{"href":"https:\/\/stem-eshop.gr\/hu\/wp-json\/wp\/v2\/media?parent=5810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}