WEBSITE TERMS OF USE
BUSINESS DETAILS
BRAND NAME: NEW GENERATION SERVICES IKE
GE.MI: 158377301000
https://www.businessregistry.gr/publicity/show/158377301000
ADDRESS: 196 SYGGROU AVENUE, ZIP Code 17671, KALLITHEA
IMPORT
The company NEW GENERATION SERVICES IKE (hereinafter "STEM-ESHOP"), which has created and manages the website stem-eshop.gr, offers its services to users of the above website under the following terms of use.
Please read the following terms carefully before continuing to browse the website. Use of the website stem-eshop.gr implies unconditional acceptance of these terms. If you do not agree, you must leave it and DO NOT make any use of its services and content.
"STEM-ESHOP" has the right to modify these terms of use at any time without notice, updating the text for any modification or addition.
LIMITATION OF LIABILITY
"STEM-ESHOP" is under no circumstances liable for compensation or redress for any direct or indirect loss or damage arising from the use of the website. stem-eshop.gr, is not liable to customers/users for any damages that may arise from the execution or non-execution of their order or for errors in the data entered by the user/customer in the order forms, as well as for any errors in prices or product characteristics.
It also does not guarantee that the service will be uninterrupted or that there will be no technical error, due to the nature of the Internet.
Regarding the delivery time, "STEM-ESHOP" reserves the right to change the delivery time of products in cases of force majeure.
USER RESPONSIBILITY
Responsibility for the general use of the website stem-eshop.gr and the content of the transactions belongs exclusively to the user/customer.
The user accepts that he/she does not use the website stem-eshop.gr for:
- illegal collection or storage of data about other users,
- sending, publishing or transmitting any content that is illegal or causes harm to our company or any third party,
- sending, reproducing, publishing, sending by e-mail, or transmitting by other means any content that infringes any patent, trademark, trade name, trade secret, copyright of the company or other proprietary rights of third parties.
Any illegal or contrary to these terms use of the website stem-eshop.gr automatically results in the termination of the services provided without any notice. Furthermore, users are obliged to compensate "STEM-ESHOP" for any positive and consequential damage.
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
The content of the website stem-eshop.gr (indicatively, trademarks, distinctive features, photographs, texts, etc.) constitutes the intellectual and industrial property of "STEM-ESHOP" and is protected by the provisions of Greek, European and international law. Consequently, it cannot be, in whole or in part, modified, copied, reproduced, sold, distributed or transmitted in any way, unless there is express permission from "STEM-ESHOP".
Third-party products or services (other organizations, companies, etc.) that appear on the website stem-eshop.gr constitute their own intellectual and industrial property and therefore, the responsibility for the above lies with the respective owners.
TRANSACTIONS
All transactions made on the website stem-eshop.gr are governed by International and European Law regulating issues related to electronic commerce, as well as by the Consumer Protection Law (Law 2251/1994). "STEM-ESHOP" has taken all necessary measures to ensure maximum security. All information related to the personal data of our customers is secure and confidential and is provided to us only in the event that users of the website wish to order products and/or receive informative e-mails.
All requests sent online to our company, as well as the information transmitted by the user/customer, are confidential and are used to enable its users to have direct and effective communication with the store. Our company does not disclose, transfer, grant or exchange personal data of its customers, unless required by law or court order.
The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA).
To secure transactions and personal data of users/customers, we use SSL security protocol (2048 bits key length). SSL technology is based on a session key to encrypt data before it is sent over the SSL connection. The server decodes the security key using its private key and establishes a secure connection.
PROTECTION OF PERSONAL DATA
The website stem-eshop.gr respects and applies the entire Legislative Framework of the General Data Protection Regulation which you can find here: https://www.eugdpr.org/
When visiting the online store stem-eshop.gr and in order to ensure the processing of orders, we collect the following information:
- Name, Address, Contact Phone Number, Email.
In case you wish to receive an invoice, instead of a receipt, we also collect your VAT number and tax ID.
To delete your information from our database, you can log in with your account details at stem-eshop.gr and select delete account.
Alternatively, you can contact us either by phone or email so that we can proceed with deleting the data.
If you choose to pay by credit card, you will be transferred to the secure payment environment of National Bank of Greece, where you will enter your card details. These details are not stored on the server hosting the stem-eshop.gr.
Personal data declared anywhere on the website stem-eshop.gr, are intended solely and exclusively for ensuring the operation of the respective service and may not be used without complying with the provisions of Law 2472/97 on the protection of personal data. If you are under 16 years of age, you MUST have your parents' consent before using the services of this website.
PRIVACY POLICY & GDPR COMPLIANCE
This privacy policy may change from time to time in accordance with legislation or industry developments. We will not expressly notify our customers or website users of such changes. Instead, we encourage you to occasionally check this page for any changes to this privacy policy. Your continued use of the website stem-eshop.gr even after any changes to the Privacy Policy, it means your unconditional acceptance of these terms.
Relevant legislation
In parallel with our company's internal IT systems, this website has been designed to comply with the following laws/regulations regarding the protection of users' personal data:
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
Personal information that the website collects and why we collect it
This website collects and uses personal information for the following reasons:
Website traffic tracking
Like most websites, this one uses Google Analytics to track user activity. We use this data to determine the number of people using our website, to better understand how they find and use our pages, and to see their progress around the website. Although Google Analytics records data such as your geographic location, your device, your web browser, and your operating system, none of this information identifies you personally to us. Google Analytics also records your computer's IP address, which could be used to identify you, but Google Analytics does not provide us with access to it. We consider Google Analytics to be a third-party data processor that is compliant with European law.
Contact forms and email links
If you choose to contact us using a contact form or a link in our email, none of the data you provide will be stored by this website or transferred to or processed by any third party data processor, as defined below in the section “Our Third Party Data Processors”. Instead, this data will be sent to us in an email message via the SMTP (Simple Mail Transfer Protocol).
Our SMTP servers are protected by the TLS security protocol (sometimes known as SSL), which means that the email content is encrypted before it is sent over the internet. The email content is decrypted by our local computers and devices.
About cookies
What is a cookie?
The term "cookie" refers to a small data file consisting solely of a string of information in text format, which a website transfers to your web browser on your computer's hard drive, either temporarily for the duration of your visit, or sometimes for longer periods, depending on the type of cookie. Cookies perform various functions (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most websites to improve your user experience.
Each cookie is unique to your browser and contains certain anonymous information. A cookie typically contains the name of the domain from which the cookie originated, the "lifetime" of the cookie, and a value (usually in the form of a randomly generated unique number).
Types of cookies
The main types of cookies that websites may use are described below.
- Session cookies
These are temporary cookies that remain in your device's browser cookie file only for the duration of your visit and are deleted when you close the browser.
- Persistent cookies
These remain in your device's browser cookie file even after you close the browser, sometimes for a year or more (the exact length of time depends on the lifespan of each cookie). Persistent cookies are used when the website administrator may need to know who you are across multiple visits (e.g. to remember your username or your preferences for website customization).
- First-party cookies
These are cookies that are installed in your browser and/or on your device's hard drive by the website you are visiting. This involves assigning a unique identifier to you for the purpose of tracking your navigation on the website. Website operators often use first-party cookies to manage visits and for identification purposes.
- Third-party cookies
These are cookies used by third parties, such as social networks, to track your visits to the various websites on which they advertise. The website administrator has no control over these third-party cookies.
Cookies on this website and how to manage them
On this website, we use cookies to improve the experience of our visitors. The functionality of the website will be significantly affected if you disable or do not accept the use of cookies.
Below is information about the third-party cookies we use on this website, including how to disable them and the effect of disabling them on the functioning of the website. If you would like more information about how to manage certain types of cookies, including how to control or delete them, please visit: www.aboutcookies.org .
Google Analytics cookies
Google Analytics cookies are performance analysis/tracking cookies that allow us to collect anonymous information about how visitors use our website. These cookies can tell us how many visitors use the website, the time and duration of access, and also provide information about how visitors navigate around the website. This information helps us to improve the way our website works. It is anonymous information and does not contain personal data.
The information collected by Google Analytics cookies about our website is transferred to and stored on Google servers in accordance with Google's privacy policy.
For more information regarding the Google Analytics service, please click on https://support.google.com/analytics/answer/6004245
You can disable tracking by Google Analytics by clicking on https://tools.go ogle.com/dlpa ge/gaoptout?hl =en=GB
If you disable these cookies, your use of the website will not be counted, nor will it be used in the statistics we collect to improve the services we provide through the website. The functioning of the website will not be affected.
Cookies from video service providers (Google, Vimeo, DailyMotion etc.)
These providers may place cookies on your device if you watch videos on our website that they provide to us as an external service. If you disable these cookies, you may not be able to view embedded videos from our website.
Cookies from social networks
Third-party social networks may place cookies on your device if you choose to share material from our website with them by clicking on one of the embedded buttons titled "Share".
If you disable these cookies, the "Share" feature will not be available.
About this website's server
All internet traffic (file transfers) between this website and your browser is encrypted and transferred over the HTTPS protocol using SSL (Secure Sockets Layer).
Data breaches
For any personal information stored in our database, all necessary measures will be taken to secure it.
We will report any illegal breach of this website's database or the database of any third party data processor to any and all directly interested parties as well as to the authorities within 72 hours of the breach, provided that it is obvious that personal data stored in identifiable form has been stolen.
APPLICABLE LAW
These terms of use, as well as any future amendments to them, are governed by Greek law.