Product Delivery – Shipping Methods

The delivery time of the products you have selected depends on the availability of the products you have ordered and the area you have chosen to have the products shipped to you. In the case of payment by credit card, your personal presence is required upon receipt of your order, showing the delivery employee your identity.

OR stem-eshop.gr is not responsible for any delays due to force majeure or events beyond its control. Indicatively and not limited to, our company is not responsible for causes of delivery delays due to delays at customs, intermediate loading-unloading areas, prohibitions on sailing, strikes of means of transport or other types of strikes that affect the delivery of products to our company's warehouses by our suppliers, etc.

In any case of any delay, our company will make every effort to contact you at the details you have provided, in order to inform you and to agree with you about the new delivery or the delivery of another product. Although our company takes every possible measure to respond to your need for information in relation to the possible lack of availability of a product, there is a possibility that there will be an unexpected lack or unavailability of the product from our suppliers even after confirming your order. In this case, our company will again make every effort to contact you at the details you have provided in order to inform you about any possible completeness and to agree with you about the new delivery or the delivery of another product or the cancellation of the order without penalty for both parties and the interest-free refund of any money you may have paid within a reasonable period of time.

Delivery of products within Greece is carried out through ELTA Courier and BOXNOW.